SWITCH 3PL WITHOUT THE CHAOS

Poor communication is already costing your brand.

Missed cut-offs, unexplained charges, delayed stock updates and slow answers damage margin and customer trust. Vox will map the move before a single unit transfers.

Compare my current costs →Confidential review · No obligation · Controlled stock transition

Is your current 3PL...Taking days to answer simple questions?Adding charges you cannot reconcile?Missing despatch deadlines during peak?Restricting how your brand needs to operate?Making stock discrepancies difficult to resolve?

THE SWITCHING PLAN

Four controlled stages. No blind leap.

Commercial review

Share your current invoice, order data and pain points. We identify cost drivers and operational risks.

Transition plan

Agree integration, carrier, packaging, stock-transfer and go-live responsibilities.

Stock transfer

Receive, count and locate inventory under an agreed inbound and discrepancy process.

Controlled go-live

Test orders and channel connections before the full order flow moves to Vox.

ELIGIBLE SWITCHING CLIENTS

Your move may qualify for a tailored onboarding incentive.

Depending on volume, stock profile and go-live date, Vox may offer free initial stock intake, temporary free storage, volume-based pricing or migration support.

Check my eligibility →

RISKS WE PLAN BEFOREHAND

A good 3PL switch is operational—not just commercial.

Inventory mismatch

Agree counts, discrepancy reporting and ownership before transfer.

Order duplication

Control platform cut-off and integration activation times.

Carrier disruption

Test services, labels and tracking before live despatch.

Packaging gaps

Confirm materials, rules and replenishment responsibility.

Returns in transit

Agree where old and new returns are routed during transition.

Customer communication

Set realistic launch dates and escalation routes.

SWITCHING FAQS

Moving from another fulfilment provider

Will our store need to stop taking orders?

The transition is planned to minimise disruption. The exact cut-over depends on integrations, stock transfer and the outgoing provider.

Can Vox review our current 3PL invoice?

Yes. Reviewing actual charges is the best way to identify storage, fulfilment, packaging, carrier and surcharge differences.

Who arranges the stock transfer?

Responsibilities and transport are agreed in the transition plan. The outgoing provider’s preparation and release process must also be confirmed.

Are switching offers guaranteed?

No. Incentives are subject to eligibility, stock profile, expected volume and operational review.

Start with a confidential cost comparison.

Your online estimate is the starting point. Final pricing and switching incentives are confirmed after review.

Start my 3PL review →