VOX FULFILMENT
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WHY VOX

Your brand deserves more than a ticket number.

Vox combines accountable warehouse processes with direct communication, flexible carrier choice and a team that understands your operation.

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THE VOX DIFFERENCEHigh-touch fulfilment.Lean commercial model.No enterprise indifference.
01

Direct account access

Speak to people who know your products and process—not an anonymous support queue.

02

Fast onboarding

Suitable brands can go live within 72 hours of signing the SLA, subject to integration and stock readiness.

03

No minimum volumes

Start where you are and scale without artificial monthly order thresholds.

04

Carrier choice

Match Royal Mail, DPD and Evri services to parcel format, speed and margin.

05

Operational visibility

Mintsoft connects orders, stock movements, shipping and client information.

06

Flexible services

Add wholesale, returns, bundles, QC and rework as your operation changes.

MEASURED OPERATIONS

Performance clients can hold us accountable to.

Service metrics must be supported by operational reporting and agreed definitions. Vox currently positions its delivery around accuracy, same-day processing and quality checks.

99.9%Order accuracy<0.1%Pick error rate99%Dispatched on time100%Quality-control checks
A BETTER OPERATING RELATIONSHIP

Vox compared with a large, volume-led 3PL

Vox FulfilmentDirect account communicationFlexible operational processesFast supported onboardingNo minimum order volumesClear carrier options
Typical large 3PLTicket-based supportStandardised workflowsLonger implementationVolume or spend thresholdsComplex surcharge structures
WHY VOX FAQS

What growing brands usually ask

Is Vox suitable for a growing brand?

Vox is designed for brands that need professional fulfilment without enterprise-level minimums or impersonal account handling.

Does Vox use contracts?

Clients sign a service agreement and SLA, but Vox positions this without long-term lock-ins.

Can I speak directly to the warehouse team?

Vox provides direct account communication rather than relying solely on anonymous ticket systems.

Can Vox help us leave another 3PL?

Yes. Vox can review stock transfer, integrations, carrier setup and go-live sequencing before the move.

Compare Vox against your current operation.

Start with an indicative quote or request a confidential 3PL switching review.

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